Privacy Policy

This Privacy Policy explains how Universal CodeBox ("we", "us") collects, uses, and protects your personal information when you use our website, applications, courses, and related services (the "Platform"). We are committed to handling your data responsibly and transparently.

Account information you provide when registering: your full name, email address, and mobile number, together with a password (which we store only as a secure one-way hash).

Usage information generated as you use the Platform: courses viewed, progress, assignments, device and browser details, and approximate location derived from your IP address.

Communications you send us, such as support requests and feedback.

To create and manage your account, deliver courses and certificates, and personalise your learning experience.

To send important service messages, one-time passwords (via email or WhatsApp), and — where you have opted in — updates about new courses and offers.

To maintain the security of the Platform, prevent fraud, and comply with our legal obligations.

We use your email address and mobile number to send authentication codes and account notifications. Standard messaging rates may apply. You can manage promotional communications from your account settings at any time.

We use cookies and local storage to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings, though some features may not work without them.

We do not sell your personal information. We share it only with trusted service providers who help us operate the Platform (for example, hosting, email, and messaging providers), under agreements that require them to protect your data, and where required by law.

We use industry-standard safeguards, including encryption in transit and hashed passwords, to protect your information. No method of transmission or storage is completely secure, but we work continuously to protect your data.

We retain your information for as long as your account is active or as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account, subject to any retention required by law.

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

The Platform is not directed at children under 16. Where a minor uses the Platform, we expect it to be with the consent and supervision of a parent or legal guardian.

We may update this Privacy Policy from time to time. Material changes will be notified through the Platform or by email, and the "last updated" date above will be revised.

For privacy questions or requests, write to us at privacy@universalcodebox.com.